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  #1  
Old 05-22-2008, 10:29 AM
Sylvanwulf Sylvanwulf is offline
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Default :confused: Beta Patch Denies Access

I recently took down the beta patch and now the game software asks for my name and security key. I have looked in vain for an email from you folks from when I purchased the game.

Can anything be done?
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  #2  
Old 05-22-2008, 11:03 AM
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Shadow Shadow is offline
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If you don't have a name and key and have played the game before applying the beta patch, then that means that you bought the game from somewhere else (like Reflexive or Arcade Town). You need to use their patches, not ours.

You should be able to reinstall the game or apply their latest patch to get the game working again. If you don't know which version of the game you have jump over to this page.
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  #3  
Old 07-21-2009, 01:05 PM
fab fab is offline
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Unhappy

Sorry for necro-posting but that"s the only topic that matched search for "arcade town".

I just ordered DoP + Kivi with their July promotion offer, seeing as I already had bought the Mac version DoP last year, directly from your site. I thought, 24 euro for Win DOP + Kivi sounded great.

I knew something was fishy with AT but couldn't tell quite what. Now I realize that I can't update the game with the latest patch from your site, and I can't find the patches on their site either. On top of that I have a branded startup screen with a huge, ugly, Arcade Town logo. I played DoP so much on the mac I was used to the original startup screen and detail as it may be, it is a disappointment.

So anyway sorry for ranting, but do you think there is a way to convert my AT version to an original one? Can I just change the exe somehow? (and maybe one asset file for the branded startup screen).

Can you offer the "original" download if I send you my Arcade Town registration keys and other BMTmicro confirmation emails (2 conf mails + 2 BMT micro mails 2 for DoP 2 for Kivi) ? Any other solution?

Seeing as I'm in Belgium and can't wrestle on the phone with them I have a feeling that trying to get a refund from AT will be a lost quest..

EDIT: I just thought, I dont know what you earn from the AT versions, but I can pay the difference with the "original" DoP via PayPal if needed. I just want the original DoP version that I can mod without restrictions (I might continue the french translation I was working on).



Thank you

Last edited by fab : 07-21-2009 at 01:18 PM.
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  #4  
Old 07-22-2009, 11:06 AM
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This is one of the many reasons why I recommend that people buy directly from developers if they can.

For your specific case, why don't you send me an email (not a PM) and I'll see what we can do. You can get my email address from our contacts page.
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  #5  
Old 07-24-2009, 04:30 PM
fab fab is offline
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Thank you SHadow!
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